During the processing we conform to the requirements of the applicable data protection legislation. This means we:
clearly specify our purposes before we process personal data, by using this Privacy Statement;
limit our collection of personal data to only the personal data needed for legitimate purposes;
first ask for explicit permission to process your personal data in cases where your permission is required;
take appropriate security measures to protect your personal data and we demand the same from parties who process personal data on our behalf;
respect your right to inspect, correct or delete your personal data held by us.
Brightwood, the company behind Shopwarden, is the party responsible for all data processing. In this privacy statement, we will explain which personal data we collect and for which purposes. We recommend that you read it carefully.
When signing up for Shopwarden you are creating an account on our service with your personal data. For this purpose, we use your name, email and IP address.
When switching to a paid plan we also gather payment details, phone number, and address details and invoice address. We do this on the basis of your consent. We store this information until you cancel your subscription and seven years thereafter (the legal retention period).
If you add contact methods for notifications, we will use your phone number or mobile app accounts to send you notifications when alerts occur within Shopwarden. You can remove these contact methods at any time within the dashboard.
You can use our contact form to ask or questions or make any request. For thise purpose, we use your ip address, email address and name. We do this on the basis of your consent. We store this information until we are sure that you are satisfied with our response.
Other than the information on our website, we can inform you about new products or services by e-mail. You can object at all times against this form of communication. Every e-mail contains an unsubscribe link. You can also change your preferences in the account dashboard.
We may provide your data to our partners. These partners are involved in the execution of the agreement. These partners may be based outside the EU. However, they make use of the European model clauses. Our website features social media buttons. These buttons are used by the providers of these services to collect your personal data.
Our online service makes use of cookies. Cookies are small files in which we can store information, so that you do not have to fill that information again. We can also use them to see whether you are visiting us again.
The first time you visit our online service, we will show you a notification explaining our cookies. If you keep using our online service, we assume that you do not object to these cookies.
You can disable the use of cookies through your browser setting, but some parts of our website may not work properly as a result of that. We made arrangements with other parties who place cookies through our website. Nevertheless, we cannot fully control what they are doing with their cookies so please read their privacy statements as well.
We use Google Analytics to track visitors on our website and to get reports about how visitors use the website. We accepted the data processing agreement from Google. We don’t allow Google to use information obtained by Analytics for other Google services, and we anonymize the IP-adresses.
We take best practice security measures to reduce misuse of and unauthorised access to personal data.
We have appointed a so-called data protection officer. This person is responsible for privacy matter within our organisation. Our data protection officer is Wouter van Lent and is available by e-mail (wouter@Shopwarden.com) for all your questions and requests.
We reserve the right to modify this statement. We recommend that you consult this statement on a regular basis, so that you remain informed of any changes
You can always contact us if you have any questions regarding our privacy policy or wish to review, modify or delete your personal data.
You have the following rights:
Being informed on which personal data we have and what we are using it for;
Inspection of the personal data that we keep from you;
Having incorrect data corrected;
Request to delete outdated personal data;
Revoke your consent;
Object to certain uses.
Please not that you always make clear who you are, so that we can assure we do not modify or remove the data from the wrong person.
If you think that we are not helping you in the right way, you have the right to lodge a complaint at the authority. For The Netherlands, this is the Autoriteit Persoonsgegevens.
Brightwood Paradijslaan 19 3034SH Rotterdam privacy@shopwarden.com